Call now! (ID:253257)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up window will open. It offers exhaustive information about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of educational videos clarifying how to use our hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our extensive FAQ database, which contains questions asked by real individuals and offers practical solutions. We frequently "revamp" our FAQ section with new questions & answers so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a fantastic team of tech support engineers available 24x7 and eager to help you with any question. Each support ticket you send will be replied to in less than one hour (the average trouble ticket response time being about twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 253257

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com